Jersey Nation isn't just an Instagram page or a website operating from an unknown location.

We have a full-time offline store in Mumbai along with our online store.

When you order from us, there's a real team and a real business behind your order.

We've had customers come back to us for their second, third and even more jerseys.

They already know the quality of our products, and repeat customers are one of the biggest signs that we're doing something right.

We understand the concerns that come with ordering from an online store.

Is the store genuine? Will I receive my order? What happens if there's a problem?

We believe trust has to be earned, not simply claimed. That's why we aim to keep our products, policies, orders and communication as transparent as possible.

Our online operations and offline store are managed with separate inventory.

Our online stock is managed through our warehouse specifically for website orders, helping us manage online fulfilment more efficiently.

We'll be honest — sometimes an order may take longer than expected.

We always try to process and dispatch orders within the stated timelines. However, once an order is handed over to the courier, certain factors are outside our direct control.

Courier and logistics delays, weather conditions, remote locations, operational issues and other unforeseen circumstances can sometimes affect delivery times.

We understand that waiting for your jersey can be frustrating, especially when you're excited to receive it.

If there is a delay or an issue with your shipment, our team is here to help with updates and assistance.

For us, the relationship with a customer doesn't end when an order is delivered.

Whether you need help with an order, have a question about a product, or are looking for your next jersey, we're here to assist.

We may not be perfect, and occasionally things can go wrong. What matters to us is being honest about it, taking responsibility where we can, and doing our best to resolve the situation.